What if my item(s) are lost after shipment?
Contact your local USPS to file your insurance claim. Lost items require a 21 day waiting period by the USPS before an insurance claim can be filed. You will need to take a copy of your invoice and the damaged item with you to the USPS.
How long have you been in business?
Heidi's Jewelry, Gems and Treasures have been in business since February of 2006. Feel free to check out my feedback at Ebay. Search Yahoo or Google: heidisjewelry-gemsandtreasures.com
Do you only sell children's jewelry?
Our items are loved by all ages and are worn by all ages, but we cater mainly to our little ones. Occasionally, we will offer teen and adult jewelry or watches. You can visit our store to view teen and adult jewelry items listed for sale, under the proper category. We list our children's jewelry separately from the teen and adult items in our store. Teens are young adults and don't want to be considered children, nor do they want to shop for their jewelry under the children's category, so in order to respect their maturity, we list the teens and adult jewelry separately, in our store and with Ecrater.
What category is the Teen Jewelry listed?
Until Ecrater opens a category especially for Teens, their items will be listed under the Adult category. Teens are young adults, don't want to shop with the kids and we try to respect that.